Chevrolet top for reliability
Chevrolet delivers the best reliability and satisfaction to their customers, according to a report on the reliability of cars in the UK.
The Reliability Index, based on research by Warranty Direct, covers owners of all cars outside of their manufacturer’s warranty periods, such as those bought from non-franchised used forecourts.
The Index, which is updated four times each year, studies both the frequency of failure and also the cost of repair to customers’ cars. Each manufacturer covered is given a score, better reliability and reduced costs equals a lower score.
Overall Chevrolet recorded the lowest and best score of just 20.00, beating Japanese rival Honda which came second with 30.00 as its score.
Additionally, Chevrolet also performed best in the report regarding repair costs. The American manufacturer recorded an average of £195.14 per repair claim, which is more than £40 less than its nearest rival in this category.
Chevrolet was also rated the best in “time-off-the-road" repairs, with an average of 1.41 days per claim to repair. In comparison Suzuki came second with a score of 1.67 days per claim.
The Chevrolet UK managing director, Mark Terry, said: “Our dealers are clearly making an effort to minimise the disruption of any repairs to our customers, and helping them keep their cost down at a time when we’re all watching our pennies."
The news comes a year after Chevrolet introduced the Five-Year Promise to its UK based customers. The service not only offered a warranty, but includes servicing, road assistance, and free MOT insurance and free annual vehicle health checks all lasting over a five year period.
The warranty is available on all cars in Chevrolet's range, including the new Chevrolet Orlando MPV.